Reva Wiki — AIOps Builder · DevOps Expert

Work Experience

High ownership of work from assessment to delivery,
translating client requirements into shippable solutions.

AIOps & AI Automation

Agent Swarm · RAG & Knowledge Base · MCP Server · Human-in-the-Loop · Guardrails

Cloud Infrastructure

Container Orchestration · Hybrid Architecture · Infrastructure as Code · Cost Optimization

DevOps

CI/CD Pipeline · GitOps Workflow · Zero-Downtime Deployment · Monitoring, Logging & Traceability

Tech Mahindra

Senior System Engineer

Jan 2025 — Aug 2026 Jakarta, Indonesia

Led an R&D initiative with a team of 4 engineers to develop AI-driven automation workflows streamlining day-to-day cloud operations on production workloads across 20+ AWS accounts and 10+ Kubernetes clusters
Built automatic infrastructure anomaly detection that cut MTTD from ~20 to ≤5 minutes; a later iteration added AI-assisted first-level RCA, cutting MTTR from ~30 to ≤10 minutes
Introduced an automatic MOP (Method-of-Procedure) checker flagging invalid steps pre-deployment: review cycles dropped ~60 to ~20 minutes, throughput rose from 1–2 to 4+ change requests per day
Developed automatic AWS Direct Connect failover that eliminated manual switchover, preventing IDR 79B+ in yearly revenue loss from recurrent fiber-optic outages
Architected a unified AI operations ecosystem integrating RAG knowledge base, MCP servers, and human-in-the-loop governance as the foundation for continued CloudOps AI work

Innovator of the Month

Awarded by Tech Mahindra's CPO, June 2025, for client-acknowledged AI enablement initiatives in cloud operations.

Unified L1 Copilot Platform AWS DX Auto-Failover

Haekal Siregar Sales Service Representative @ Deloitte · ex-Service Operations Lead @ Tech Mahindra

Reva gives vibe of someone that always thrives to improve himself. Always eager to learn and just won't stop exploring things. Really recommended for R&D tasks and/or exploring the unknown journey. He's currently instrumental for implementing Cloud AIOps at one of the largest telco companies in Indonesia, and his results are showcased work both by the client and us.

PT HM Sampoerna Tbk.

Senior DevOps Engineer

Jun 2024 — Dec 2024 Jakarta, Indonesia

Led a team of 7 engineers migrating highly critical application infrastructure from console-based provisioning to Terraform, enforcing a consistent GitOps branching strategy across dev, staging, and production environments
Evaluated and standardized inherited legacy AWS configurations across 40+ accounts for PMI global compliance alignment
Reduced AWS infrastructure cost for the SEA region ~55% through rightsizing, reservation optimization, and elimination of redundant resources
Eliminated 1–2 hours of daily repetitive service-request work via targeted Jenkins automations, freeing team capacity for higher-value work

YAML-based Terraform Standardization Jenkins to CloudBees Migration

PT Telkom Indonesia Tbk

DevOps Lead

Apr 2022 — May 2024 Jakarta, Indonesia

Promoted to lead the DevOps initiative, leading a team of 4 engineers to architect an AWS ECS-based platform transitioning from 100+ monolithic EC2 deployments to a scalable multi-tenant, cloud-native setup
Reduced AWS infrastructure cost ~70% by re-architecting the regional migration from Singapore to Jakarta
Cut deployment time from ~10 to ~5 minutes through Bitbucket CI/CD pipeline implementation

Multi-Tenant AWS ECS Platform Migration

Promoted

Technical Support Engineer

Aug 2020 — Apr 2022 Jakarta, Indonesia

Reduced deployment time from ~40 to ~10 minutes through Terraform + Ansible provisioned pipelines
Reduced MTTR from ~30 to ~15 minutes by implementing a Grafana-based observability system

Dynamic AWS EC2 Provisioning

Haidlir Naqvi Automation & DevOps Architect @ Telkom Indonesia · ex-CTO @ Netmonk

I hired Reva as an undergraduate at Netmonk, and he quickly proved to be an invaluable DevOps Engineer who did far more than just follow procedures. He actively improved our infrastructure and pipelines, demonstrating the exact optimization mindset required for advanced automation and engineering roles. His ability to balance a demanding workload while completing his degree proved his resilience and "can-do" attitude under pressure. I highly recommend Reva for any organization looking for a proactive engineer ready to tackle complex technical challenges.

Mochamad Gani Amri Software Architect @ Telkom Indonesia · CTO @ Netmonk

During his more than three years at Netmonk, Reva made a significant impact on the product's sustainability by leading a critical business transformation. He spearheaded the infrastructure's evolution from an On-Premise model to a Cloud-based (SaaS Single Tenancy) system, and ultimately to its current, advanced Cloud (SaaS Multi Tenancy) architecture. He was instrumental in the end-to-end in-house design and implementation on AWS Cloud. His tangible contributions were vital in establishing Netmonk as a Top 5 EBITDA positive digital product within PT Telkom Indonesia. Amazing job, Reva!

BRIN - National Research & Innovation Agency

System Administrator

Aviation Technology Research Center

Jun 2020 — Aug 2020 Bogor, Indonesia

Rebuilt legacy HPC lab infrastructure by repairing 20+ broken nodes, avoiding new hardware purchases entirely

Rehired

Junior System Administrator

Informatics Research Center

Feb 2019 — Dec 2019 Bogor, Indonesia

Implemented configuration management with Puppet, ensuring infrastructure consistency across 40+ HPC nodes

PT Griya Mitra Persada

IT Support Lead

Jul 2018 — Sep 2018 Bogor, Indonesia

Led a team of 5 keeping 50+ end-devices running smoothly throughout the Asian Games event

Signature Work

Unified L1 Copilot Platform

An AI ecosystem combining RAG, memory, and MCP to unify automation workflows across 20+ AWS accounts, 10+ Kubernetes clusters, turning reactive ops into proactive, human-governed remediation.

MTTD ~20 to ≤5 min MTTR ~30 to ≤10 min

AWS Azure Dify

Read the case study →

AWS DX Auto-Failover

Monitors AWS Direct Connect health, distinguishes a real fiber cut from transient noise, then cuts over to the redundant circuit automatically: no runbook, no on-call wakeup.

IDR 79B+ yearly revenue loss prevented

AWS Python

Read the case study →

YAML-based Terraform Standardization

Console-based provisioning migrated to Terraform under a GitOps strategy: one codebase driven by per-environment YAML, standardizing the company's flagship application infrastructure.

100% resource coverage

AWS Terraform Bitbucket

Read the case study →

Multi-Tenant AWS ECS Platform Migration

100+ monolithic EC2 deployments consolidated into a multi-tenant AWS ECS platform, with a Singapore to Jakarta re-architecture and a CI/CD pipeline built to OWASP DevSecOps standards.

~70% cost reduction 2x faster deployment

AWS Bitbucket

Read the case study →

View all works

Sharing Sessions

AWS Community Day Indonesia session flyer

Photo

Oct 2025 · AWS Community Day Indonesia

Chatting with Your AWS Infrastructure On-the-Go: The Power of AWS API MCP Server

Day-to-day AWS work still means juggling the console, the CLI, and runbooks. At Auditorium BINUS @Alam Sutera, Tangerang, I showed the AWS User Group Indonesia community how the AWS API MCP Server turns that into a conversation: querying and operating infrastructure in plain language, with a clear-eyed look at where it genuinely helps and where it doesn't.

Read the recap →

Photo

Feb 2025 · Tegal Dev Tech Talk

DevOps Jargon Explained: A Clear and Concise Breakdown

DevOps terminology is one of the first roadblocks newcomers hit: lots of terms, all sounding alike, rarely explained. Co-presenting with Wisnu Yumna Y on the Tegal Dev Discord, I broke it down for developers just entering the space: what DevOps actually solves, the terms people mix up, and the core concepts behind them.

Read the recap →

View all sessions

Education

UIN Syarif Hidayatullah Jakarta

2023

Bachelor of Computer Science

Grade: 3.50 / 4.00

Thesis: "Performance Comparison of Support Vector Machine, Naive Bayes, and Convolutional Neural Network Algorithms for Authorship Attribution on Indonesian-Language Tweets"

SMKN 3 Bogor